[Cooler405]

I traveled to Abu Dhabi on 27 Jun 14 on Etihad flight 372 from which Etihad lost my luggage. My Luggage was later found on 1 Jul 14, I received a text message stating this so I called the baggae claim desk and they confirm my bag was found. At this point I had just returned back to the U.S. and was told that my bag would be shipped to my home. It is now 8 Jul 14 and Etihad still has not shipped my bag to me it is still in Abu Dhabi. I call them every day and just get empty promises that my bag will ship that night. Etihad's customer service is the worst I've seen and I will never travel with them again. I think I will have to get a lawyer at this point in order to get my luggage back. Let me know if anyone knows any better way to get Etihad to ship my luggage to me.