[janvir beena]

Sub:- Loss of Baggage from Malindo Air lines ,Traveling on 13/8/2015 from Singapore to Kollaumpur to
Mumbai,connected flight

Sir,
The details of the complaint is as under

Date of Travel:- 13/8/2015
FLT NO OD802 ,(Singapore to KLL)
B OARDING PASS OD 802
SEAT NO 24F
SEQ 00074
PNR TOVBNB
BOARDING PASS OD 215(KLL to Mumbai)
SEAT NO 15E
SEQ OOO43
PNR JMHZBV

I HAVE TRAVEL ON 13/8/2015 WITH 4 BAGGAGES FROM SINGAPORE TO KLL AND TO MUMBAI, ASKED AT COUNTER TO CARRY LUGGAGE DIRECTLY,AFTER REACHING AT MUMBAI,THE BAG HAVEING TAG NO.OD019585 ,CONTAINING VALUBLE GOODS ,RED COLOUR,HAVEING 2 WHEELS ROLLER IS MISSING,IT IS REQUESTED TO LOOK IN TO THE MATTER SERIOUSLY AND MAKE GOOD MY LOSSES AT THE EARLIEST
WITH REGARDS
PIR REPORT IS LODGE AT MUMBAI AIR PORT.
I HAVE FOLLOWED WITH THE MALINDO AIR LINES MANY TIMES BY MAILS N PHONE,BUT THEIR STANDARD REPLY IS THAT NO UPDATE TILL DATE, 5 DAYS HAVE BEEN LAPSED BUT NO POSITIVE RESPONSE FROM THEM,I HAVE SENT PIR REPORT AND PIC OF BAG LOST WITH MORE DETAILS AS BAG IS AS SKY BAG,BULGED CONDITION ,EXTERNAL SMALL SQUARE LOCK TO THE ZIP OF BAG,AND NAME JANVIR IS THERE IN THE BACK SIDE PLASTIC BLACK COLOUR SLIDER PLATE (HIDDEN INSIDE),PIC OF THE TAG OF THE BAGGAGE AND BAG IS MAILED TO THEM AND ALSO E/C HEREWITH FOR YOUR READY REF.

I AM COMMAN MAN FROM INDIA CAN NOT BEAR THIS LOSS, AND NOT KNOW WHAT TO DO,PLEASE HELP ME IN THIS REGARDS

JANIR BEENA B