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Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

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Reservations Saudi Arabia Airline-Itinerary challenging laws of Physics!!

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Dec 22, 2017, 2:40 PM

monamo

Join Date: Dec 2017

Posts: 1

Saudi Arabia Airline-Itinerary challenging laws of Physics!!

#SaudiArabiaAirlines, You must be wondering what the title says! I was surprised too, when I found negative layover time with my itinerary 24 hours before my flight.

Saudia-Schedule Change-K624U6 was the subject of me email a day before I had to fly to New Delhi India, on 21st Dec, 5 00 pm. Attached the itinerary for reference!

I thought there must me some confusion , I called the airline and they say this is what they had and asked me to cancel the flight .
I was shocked as I booked this flight 2 months back for $1600 so that I can go to India according to my vacation planned.
They did not provide me any alternative.
And last not the least, They are not refunding my complete round trip money.
If I am not going to delhi, How will I come back?
Here I am, lost my time and money both!
I hope anyone in this forum can help me .
I have called them and emailed them so many times for full refund!
I hope anyone reading this can help!

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Reservations Saudi Arabia Airline-Itinerary challenging laws of Physics!!

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