[coverdrive1956]

UA DID NOT respond to my letter dated September 1, 2011.
UA DID NOT respond to my letter dated September 20, 2011.
After those two letters were not answered, I wrote twice to this web site (the last time being on 10/4/11).
Yesterday, I received an email from Sagar Shimpi stating " Our reservations team will be happy to assist you further and can be reached toll-free at 1-800-864-8331."
I called the referenced toll free number at 11.50 AM on 10/10/11, and there was NO OPTION TO TALK TO ANYONE.

[coverdrive1956]

YES, I have had problems with Unted Airlines. Sagar Schimpi is NOT responding to my email.

[Marie Jean]

• 1 human as me = 105 pounds

• total weight of my bag and my husband bag = inferior to my weight

• surplus of one bag 3 pounds taxed by UA "only" 100 $

• no cabin bag

• my thin person travelled squezed between 600 pounds persons

• United Airlines do not reimbursed me as they promised and make me send by mail and call them several times ( means the tactics of let it go )

Please note :

1. Wihin my position as PM, my company of 6'000 persons will never purchase a UA ticket ( and when I say never, it is never )

2. I will send my case to ALL who want to hear me - that is a perfect publicity for 100 $ surtax of thin human

3. I think UA should tax thin persons not 100 $, but 10'000 $


A very proud customer with 105 pounds weight