[alex]

On the day of my travel home, I called American Airlines and paid $25.00 for "confirmed Stand-by" to get me home earlier from my week-long business trip. When I arrived at the airport, the first leg of the flight was cancelled, thus prohibitted me from making my connection in Dallas to get me home that night.

I asked for some compensation via the airline's email complaint system. I fear I will never hear from them and will never get my money back.

Everything I have ever heard of this airline is true. All bad. I ended up flying to Denver, spending the night there at a cost of $175.00, renting a car and getting stuck in a blizzard on the way home, thus having to pay for another hotel bill (make that Motel bill) at an out of the way motel in a small town (the state patrol closed the interstate). This ordeal ended up costing me $486.00, plus the $25.00 that I paid for that confirmed stand-by.

I would rather drive, take a train, or pay extra for a flight on another airline than fly American ever again. The agent at the airport offered me a voucher for a future flight. While I was polite in my decline of his offer, I silently told him what he could do with his voucher. I will never give them my business again, nor will I refer my clients to them.

[Corbel]

AA has had some bad luck lately, im flying them on sunday for business. I did that once before, paid the $25 for a confirmed stand by seat, flight was delayed 3 hours, my originall flight ended up leaving only 30min. after my "earlier" flight. however due to the weather the airlines wont pay for your hotel room or car.

[Silent Bob]

So you're flight was canceled due to a blizzard? I'd take a blizzard over my experiences with AA, believe me none good. But at least you were offered a travel voucher, I've never been offered anything from them. Then again I avoid asking them for anything, because out of newark, eeeeeesh the agents are crazy. United all the way.