[iodosylbenzene]

I'm happy to be able to share my experience with United Airlines last year. Had a flight scheduled for 9:30AM to Denver from the west coast. Printed the boarding pass the night before and checked 'online' for any delays before leaving to the airport. None was reported. Arrived at the airport before 8AM only to find out that the flight was cancelled. No explanation was offered by a rep in customer service (after a 15 minute wait in line). Was placed on another flight around 2:30PM. Returned to the airport at 1PM to find out that flight was cancelled too without an explanation. One more flight to my destination was scheduled that day to depart at 4:30PM. Against my better judgement, I accepted to be bumped to that flight. This time, I decided to wait at the terminal. Sometime around 3PM I noticed on the computer monitor that that flight was also cancelled, again without an explanation from the airline. With no other United flights scheduled that day to my destination, an United representative in a 'no-big-deal' manner said I could book the next flight to Denver scheduled to leave the next day. No thanks. Some of us don't have the luxury of being late to a meeting. After a scramble, I was able to get onto a Southwest flight and arrived in clear skies at Denver. Nope, no weather problem there. Instead of just being honest with me re: their (United Airlines) policy of canceling flights for 'under-occupancy', they didn't have any qualms jerking me around the entire day and wasting my time. Refund? Don't think so. Wrote to United to voice my displeasure. No response. Fly United Airlines at your own risk.

[jimworcs]

That should have been reported to the DOT and you were fully entitled to a refund.

[The_Judge]

Oh brother.....3 cancelled flight and their still under-occupancy? Just a hint.....flights aren't cancelled because of this. Airplanes have to be in certain places at certain times. As well as crews. And you're not the only thing traveling. Freight and contracted mail travel, as well. Easy to point the finger at no passengers but even if each plane was 1/3 full, that leaves the last one overbooked. I don't get your logic.

[wkharris2001]

I just sent a 737 out today with 7 people on it, if your "under occupancy" reason for cancelling a flight were true. that flight would have definately been cancelled.

[The_Judge]

Originally Posted by wkharris2001

I just sent a 737 out today with 7 people on it, if your "under occupancy" reason for cancelling a flight were true. that flight would have definately been cancelled.

I've seen a 747 go from HNL to NRT with 1 non-rev on it. For those that are unaware, a non-rev is an employee of an airline.

As I stated above, the airplane, crew and whatever cargo it has in the way of mail and freight still has to go. Flights don't cancel, for the most part, for lack of customers.