[Marsha]

After my 2 sons and one of their fiances were bumped from their flight, they were told by the booking agent what he was going to do for them. They were booked for the next day and a much longer layover connecting flight. When I called Customer Service, I was told I could think or do whatever I wanted and there was nothing really that I could do about it. I confirmed flights for the last 2 days and were told there would not be a problem, I bought these tickets a month ago, paid a higher price so I could get a ticket for my kids to come home for Christmas, and did everything I could to make sure this did not happen and still it happened. When I asked at the very least was Continental going to compensated us in some way, I was told they owe me nothing, and they would do nothing. Why would I ever fly Continental again? I won't. Bad people with no skills running a second rate company. How long will the public put up with high prices and no service?