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  #1  
Old Jul 23, 2010, 11:33 PM
arriba arriba is offline
 
Join Date: Jul 2010
Posts: 1
Thumbs down Delta favors Delta over their customers

Delta Air Lines is charging me $150 to break a contract/cancel a flight for a ticket I purchased. When Delta Air Lines recently canceled one of my other flights/broke their contract they would only compensate me with $100 voucher. This is not okay especially after sitting in the airport for 9 hours. If Delta charges their customers a $150 fee for canceling/breaking a contract then they should match that same fee, dollar for dollar, when they do the same thing. When I spoke with a Delta representative on the phone she was very argumentative and seemed to think this was unreasonable because they did rebook me 9 hours later. This does not make it okay. My time was wasted in the airport for 9 hours and I lost out on a day's worth of pay.
  #2  
Old Jul 24, 2010, 7:23 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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The contracts between the airlines and the passenger are utterly one sided and unreasonable. You are better off flying someone like Southwest. Transparent and a lot less devious than the heinous Delta.
  #3  
Old Aug 2, 2010, 1:43 AM
idahovandals1986 idahovandals1986 is offline
 
Join Date: Aug 2010
Posts: 24
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9 hr delay seems like more than $100. Why was your flight delayed? Also why were you flying back on the day you had to work?
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