[mone@FL]

I got to the check bag counter at 5:15 to check my carry-on bag for domestic flight after the lady at the check point ask me to and I was gladly obey and try to be nice and coorperative, The lady at the check-in baggage counter told me it's too late and I have to check it at least "1 hour before the flight", i never got this problem with other flight before I know that it should be at least 30mins, anyway after I ask for changing the flight because I just bought $365 skincare product as a gift for thanksgiving , she told me that I have to pay panalty at leat 150-200$ and I need to go to the ticket counter instead and after i ask for help she say either i throw my gift away or pay the fee and get another flight, so i decided to throw my gifft away and it's already 5:50 that i have to cut another people line for the second check at the check point and get all the dirty looks from other passangers, I got to the gate at 5:55 and the stwardess told me the cabin was full and they would have to check my bag instead!!!! I complained to her and she say that i have to talk to the baggage check staffs. This was the worst airline staffs i ever known, no one really wants to help, never heard of 1 hours before flight checked bags before and i fly with other airlines and they can check my bag even 25 mins before flight.This is at least 45 minutes and instead of telling your royal customers a "NO" and then let them wait and CAN check their bag at the last minutes before flight and especially after I have to throw away my expensive gift. The airline SHOULD at least serve better than this, I even think it might be because i'm asian so i got a bad service or something and I would never recommand this airline to any of my friends or family ever again!!!

[pattis]

It is a shame that you had to throw away the skin care gift that you bought. You said it was skin care, so I am going to assume it was a liquid/lotion/ gel type of skin care. Just curious what airport and time of flight. 6:00 (?) Now I personally know of no airport that will still check a bag at 25 min. Maybe some will. Some of the larger airports have cut offs at 1 hour prior. I know passengers think that airline employees are just nasty people and are trying to ruin your life, but WHEN are people going to take rsponsiblility for themselves and know the rules. This whole situation could have been avoided if the gift would have been put in your checked luggage or you just would have checked the bag when you frst checked in knowing full well that you had an article that cannot make it thru security. If you were unaware of this, whose fault is this? Airline? NO! Airline agents are not babysitters. Why they told you cabin was filled at gate? Depends on flight time and your arrival time at gate area. So did you get on flight or be reebooked?
BTW, if you want people to take you seriously don't use the "I am Asian "discrimination thing. Dont even go there. Thats just pathetic.