Notices

Customer Service Have you had any problems with Continental's Customer Service? Have Continental employees treated you poorly?

Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Jun 7, 2011, 5:44 PM
Hank Man Hank Man is offline
 
Join Date: Aug 2010
Posts: 13
Default Stop wasting my time: Millard Brown Surveys

I received an email survey from Millard Brown asking me to participate a survey about Continental. Spent some time looking to see if they were a real company and I was not being spammed. After looking the company up (an ad agency) I decided to answer. Survey started asking personal questions and when I opted out of disclosing my income level, it said I had been screened out and to go away.

My motivation was to provide feedback about issues with their service and not be spammed. Neither happened and once again Continental found a way to waste my time.
  #2  
Old Jun 7, 2011, 7:25 PM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
Default

yes this company is real. i worked for them for about a week 10 years ago. i dont know how much interaction that the companies being surveyed (continental) has with the agency.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service AirTran wasting money on "stunts" intead of employees justme Customer Service 15 Jul 17, 2009 6:20 AM
Customer Service Stop being ridiculous people. cheryl Alaska Air / Horizon Air Complaints 11 Jul 8, 2009 12:14 PM


All times are GMT. The time now is 3:15 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023