[mak12]

The flights are always late. I travelled with family from LAX to AHU and TRV and then back. The reason I booked the Etihad flight was to avoid frequent changes, and multiple flights, but I ended up doing the same. All the flights at all the airports were late every time and we had to catch multiple flights to reach the final destination.

I had a through checkin and boarding pass issued from LAX to TRV and when I reached AHU for the transfer, at the boarding gate they tell me that the ticket is not confirmed, I need to take the next flight. Overall delay was 8 hours due to this.

No compensation provided for the delays, which was caused purely by the late arrival of Etihad flights. The staff was behaving as if they were doing a favor by arranging next available flight. Overall bad experience. Lost 6-8 hours extra and pain in catching and waiting for multiple flights and going through security / check in / boarding processes.

Also, in flight crew is not very professional or customer service oriented. They serve food / drinks at their will... no professionalism maintained.

Due to the financial, mental and physical stress experienced and no compensation provided, I suggest everyone to stay away from this airlines.