[ballinson]

USAir is committing fraud, deleting miles valued at potentially $1,000's after 3 months. I attempted to update my email account several times with them from an @yahoo to @gmail but USAir was still sending the notifications to @yahoo. As such, I was not notified at the new account that my miles were in threat of being forfeited and later deleted. Now, I found out that you were still sending the mile statements to the @yahoo instead of @gmail. I called the customer service, after waiting 30 minutes on the phone the service representative was very rude, questioning why I didn't get the statements and that "their policy is to delete after 3 months"! 3 months!! I have been a loyal customer to USAir for 10 years and have been thrown in the gutter after 3 months. I am going to completely switch all of my business to other airlines. Caution to all individuals using US Air dividend miles - your miles are not safe!!