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  #1  
Old Oct 31, 2009, 5:25 PM
mars6423 mars6423 is offline
 
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Default baby kicked off flight

i was just reading an article about a mother and her 2yr old son being kicked off a southwest flight http://news.aol.com/article/southwes...zes-for/745890

the 2 year old wouldnt be quiet for the safety announcements so they were kicked off the plane and had to stay an extra night

any southwest lovers?
  #2  
Old Oct 31, 2009, 5:53 PM
jimworcs jimworcs is offline
 
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Yeah, it was wrong, but Southwest handled the aftermath well. No attempts to cover up or make excuses. They apologised, refunded the flight ticket and gave an additional $300 vouchers. A very different approach to the usual response of the legacy carriers, such as the Delta Nazi's. Some people are good at admitting they are wrong and others not so good at it.. .eh Mars?
  #3  
Old Oct 31, 2009, 9:48 PM
AirlinesMustPay AirlinesMustPay is offline
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If this had happened on American Airlines, they would have been kicked off with no compensation. Then if they came in here to complain, Madman Marz would say,according to the Warsaw Convention the airline was entitled to kick them off without compensation, and then when asked what section of the Convention says that he would pretend not to see it, but see a "dog vomit" comment in the same paragraph.

Then when his Drunken Master comes in he will say, the OP has no evidence that she was kicked off the flight, even if the airline was admitting that she was. Then he will phone up the airline and say, "I stalled another claim for you. I'm coming to collect my cans of beer from your last flight"

Then if if they feel insulted when someone tells they they are lying, they run to the Moderator:

Bob the Drunk: Boo Hoooo Moderator, he called me a drunk
Moderator: Well aren't you a drunk?
Bob the Drunk: Yes I am, but I feel hurt, Boo hooo
MOderator: Stop crying like a wussy baby

Last edited by AirlinesMustPay; Oct 31, 2009 at 9:50 PM.
  #4  
Old Oct 31, 2009, 10:07 PM
Butch Cassidy Slept Here Butch Cassidy Slept Here is offline
 
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Default Is an "anti-family" business model evolving??

One difference between this case, and the Express Jet (Continental Express) case in Houston, of over two years ago, seems to be Southwest's allegation that the child was interupting the pre-flight announcements. In the case of the former it appears said announcements were completed and there was no allegation, on the part of Express Jet, that the announcements were interrupted. In addition, I believe the flight attendant on the Express Jet flight---who was the source of the complaint---lied to the cockpit crew and said the mother had threatened her.

A link to that Express Jet story appears below:

http://www.usatoday.com/travel/fligh...r-flight_N.htm

Also, I believe there was another, so-called, "unruly" child-related incident some time ago involving a Frontier flight. In this instance the cops were called when the plane landed---after, what the law would call, the end of the "terrorist incident!"

I wonder if this is the begining of an anti-family campaign by some airlines? I'm a little surprised Southwest has no problem in allowing their crew to perpetrate anti-family behavior. As long as some airlines apparently have no problem in going to war against families then why not pull-out all the stops and start calling the cops on families who's kids kick the seat back in front of them??

To me this thread is, definitely, "helpful, and Mars should be commended for starting it. However had I been the starter of this thread some oppressed control freak, in the TampaBay area, would be on here banging-away at that "report" button! Maybe we will, yet, hear his "pearls" of wisdom. And I'm not talking about anyone who just joined this board within the last 60 days---unless, of course, it's that control freak just posting under another name.

Last edited by Butch Cassidy Slept Here; Oct 31, 2009 at 10:11 PM.
  #5  
Old Nov 1, 2009, 4:46 AM
Jetliner Jetliner is offline
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Default

There is nothing anti-family about it. The airline has a responsibility to the safety and comfort of all of the passengers. In hind site we can all say it was right, wrong or indifferent. But at the time, if the crew felt the kid was screaming to the point that the safety demo couldn't be heard (safety) they also have to consider is the kid going to keep screaming through the whole flight (comfort of other passengers.) And the mom even admits the kid was throwing a fit. So they acted on what they felt was best at the time.
  #6  
Old Nov 1, 2009, 5:38 AM
PHXFlyer PHXFlyer is offline
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Default

It was reported that the first "bye bye plane" kid was indeed interrupting the safety demonstration. I'll use a quote, supposedly the mother's own words (but hey, it's USA Today), from the link provided by Butch:

Quote:
As the plane was taxiing in Houston en route to Oklahoma, "he started saying 'Bye, bye plane,' Penland told WSB-TV in Atlanta. The flight attendant objected, she said.
"At the end of her speech, she (the flight attendant) leaned over the gentleman beside me and said, 'It's not funny anymore. You need to shut your baby up,"' Penland told WSB-TV in Atlanta.
(bolding and clarification within parentheses mine)


At the end of her speech. Hmmm, what "speech" could that possibly be? The Gettysburg Address?
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