[Crocky]

As I had some frequent flier miles to burn on United, I booked a reservation with them on their website for my upcoming trip from MEM to YOW in order to visit my parents for Christmas. For some odd reason, I had this nagging feeling that I had to check my reservation for that trip. Boy, am I glad I did! For the trip I initially booked, I planned a 3 hour layover at ORD, since they're notorious for delays, plus it's a big terminal, so I wanted to allow plenty of time so I didn't miss my connection. The reservation I saw only gave me THIRTY FIVE MINUTES.

Fortunately, I was able to call their call center in India and get it fixed, but what would have happened if I didn't check my reservation? I got NO notification from United.com that there were any schedule changes (while Delta sends them CONSTANTLY if you book through their website, which I did for my Thanksgiving trip...my trip back to MEM was changed three times since I made the reservation, and I got an email every time), and I would have been SCREWED if I only found out the day before when I would check in for my flight.

I'm glad that this will be the last time I fly with United. Delta is SO much better at handling schedule changes for reservations.