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Malaysia Airlines - charges outrageous fee

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Jul 30, 2009, 12:42 PM

chinwu@microspin.net chinwu@microspin.net is offline

Join Date: Jul 2009

Posts: 3

Malaysia Airlines - charges outrageous fee

Our family flew to Taiwan on June 29,2009 using Malaysia airlines. My wife and I returned to US on July 18 and my two daughters return on August 1. My daughters are 14 and 11 when they fly and we purchased a child ticket for the younger daughter. Not only the airline want us to upgrade the child ticket to adult ticket, they charge about $100 for fee. We paid the fee since we don't want them to strand in the airport. But the policy of the airline is like holding the customer hostage because we have no choice but to pay the upgrade and the fee.

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Malaysia Airlines - charges outrageous fee

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