Fix DFW
Living in San Antoni I usually have to fly American through DFW. About 80% of the time my plane arrives at DFW, only to get an announcement from the captain that the gate is not ready for us. After an hour or more flight, when American knew the plane is on its way, can't they get a gate ready somewhere at DFW?
I've also had flights delayed or cancelled because of lightning within 10 miles of DFW. At this point they pull the ground crews from the tarmac, and stop prepping the plane. I understand being safe, but this almost seems a little extreme, especially in the DFW area, where small storms pass through often.
To me, American needs to fix there ground operations at DFW. If you are going to use it as a hub, make sure that it operates well. It just creates problems for everyone else.
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