Notices

Swiss Air Investigation (Dec 2025): Swiss Air is currently under investigation by AirlineComplaints.org for serious violations of passenger rights including but not limited to abandoning passengers at foreign airports; causing negligent delays that result in missed critical connections, particularly impacting travelers attending funerals; providing dishonest assurances through flight staff; failing to manage visa-related issues, leaving travelers stranded in untenable legal situations abroad; mishandling luggage containing essential medications; providing inadequate support for grieving passengers; refusing to offer readily available alternative flights; ineffective communication; causing emotional distress to affected passengers; poor coordination with partner airlines; systemic breakdowns in global phone-based customer support; technical failures on their lost luggage website; ignoring customer complaints; and breaching their fundamental duty of care to passengers.

Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

Check-in / Boarding Stealth Gate Announcements at Seatac C2 gates

Tools...

Thread Tools

Display Modes

Aug 20, 2009, 3:51 AM

Gcals

Join Date: Aug 2009

Posts: 3

Stealth Gate Announcements at Seatac C2 gates

If you're taking Horizon flights out of the C2F-K gates at Seatac be aware
that they often don't announce the boarding of the flights. They just
sort of magically happen. 3 weekends in a row I'm told while standing
there (different C2 gates each weekend) that you have to watch the
reader board, the "experienced" crowd, go up to the counter occasionally
to find out if boarding is actually occurring. But given my other experiences
with Horizon to date, this half-*ssed approach is how they seem to run
all aspects of the so-called "airline".

Reply With Quote

« Previous Thread | Next Thread »

More options...

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

Similar Threads
Complaint	Complaint Author	Forum	Replies	Last Post
Canceled / Delayed / Overbooked Horizon's Seatac-Santa Rosa booking hopelessly incompetent	Gcals	Alaska Air / Horizon Air Complaints	8	Aug 22, 2009 2:01 PM
Baggage Problems Items stolen from GATE CHECKED baggage	Inkedadeal	United Airlines Complaints	23	Jul 10, 2009 5:37 PM
Customer Service Gate Change without notification	gunder999	Customer Service	9	Jun 27, 2009 2:24 PM
Baggage Problems Hand checked bag at gate	sfarber	American Airlines Complaints	1	Sep 24, 2008 12:01 AM
Customer Service Rude gate staff in Dallas	dcapps	American Airlines Complaints	1	Oct 12, 2007 7:09 PM

All times are GMT. The time now is 5:13 PM.

Check-in / Boarding Stealth Gate Announcements at Seatac C2 gates

About Us

AirlineComplaints.org

Advertising