[mars6423]

I feel sorry for the baby, the baby didn't do anything wrong here, but than again neither did the airline, and to some extent neither did the couple, but the couple knew the situation about philly and decided to have a short connecting time with their baby and any delay would put them over and they wouldn't make their connecting flight. They then wanted some "special service" since they had a baby with them, a baby cannot be an excuse for your mistake in a short connecting time, as many people know that it would take longer to go from gate A to gate B with a baby than without, and if they were given special services than where would these special services end? it was unfortunate that they didn't make the flight, but they knew the situation before hand and still booked that flight

they made the choice to fly on another airline that night since they didn't have the food and etc for the baby, and didn't want to spend the night. Even though it would have been cheaper to spend the night in a hotel and if they showed that they were distressed passengers than the hotel room would be much cheaper than a regular priced room due to the discount, and yes many hotels have baby cribs and many times have baby supplies.......also they could have had the baby in the bed so it feels safe and close with his/her mommy

and no it is not a breach, they are still getting you to your destination, and they are not the ones who made you miss the connection, in this case it was ATC, so they offered the next available flight, a breach would be if they didnt offer to get them to their final destination......so are you saying that if my flight was delayed 6hours and missed my connecting flight by 4hours that it is a breach even though i was put on a flight that was 2hours after i landed after the delay? i would say no it isnt because i still got where i wanted, and it wasn't their fault that they were delayed (weather) and i would be suprised and uncomfortable if i made my original plane wait for me, its just commen sense, put you on the nxt flight to your destination, in this case it was the next morning.

if there are 122 people than yes, the airline will wait for them, as long as its not a extensive delay, they will try to make the majority satisfied and having only 6 people on a plane is not effective and is very uneconomical, and it is a very hard situation to get those 122 people to the destination since they need to find all those unbooked seats to put them in, it is easier to find two or three seats on the next flight instead of 122

if the airline had no control over the situation why should they be required to compensate? should they compensate for people who go to the check in desk 10mins before the flight because the person didnt leave for the airport in time? no, and the airline here rebooked them for the morning which was the most they could have done, airlines wont wait 40mins for 2 people, thats just not going to work, it will push everything back, its like many industries, they wont wait for you, they try and keep to the schedule as much as possible