| FAQ | Tips | About Us |
|
#4
|
|||
|
|||
|
Quote:
What I said was not a rant as it was not something I directed at anybody. The writing in bold was my suggestion for a sign that may be put at the airport The situation I contemplated from the OP's post was: Passenger arrives at check in at 2 p.m. for a flight leaving at 4 p.m. He would have to get to the boarding area for 3.30 p.m. When he checks in the agent tells him the flight is now leaving at 6 p.m. So his new boardng time is 5.30 p.m. He may even see the new departure time after he checks in, on one of the monitors. So knowing that his flight is delayed, he goes to have a meal or drink, browses the airport shops to pass the time, intending to get to the gate for 5.30. But the airline's plans change. At 5 they get the all clear to leave before the 5.30 and they leave 5 passengers who have checked in and are on their way to boarding (remember these people's bags are on board - isn't there a security issue?). I am saying yes they can leave if they want to as far as the passengers are concerned, but the passengers must be compensated if they ask for it and given the next flight out. The reason for my writing in bold was to stress the point, if there are people who don't want compensation, that's even better for the airline. Just compensate the one who wants it. Last edited by AirlinesMustPay; Oct 16, 2009 at 1:59 PM. |
|
|