Traveling with infant in flu season -- told to camp out on floor for night.
My wife is traveling with our 8 month old infant when the flight from Seattle to Madison, Wisconsin with a change in Minneapolis was delayed at the gate. The flight departed Seattle so late that there was no chance of her catching another flight into Madison. Not knowing this, she boarded the aircraft only to find that once in Minneapolis she was stranded. The earliest flight would be the next morning at 8:40am (routed through Detroit and over 16 hours away) and she would need to fly standby (no guaranteed seat).
The NW airlines response to her and the screaming 8 month old child?
Camp out on the floor of the airport (at the height of H1N1 flu season) and you might be able to get onto a flight sometime tomorrow for a destination that is only a three hour drive away.
No vouchers, no apologies, and certainly no assistance.
As of this writing, they are still stranded.
|
Oct 29, 2009, 10:39 PM
Similar Threads
Threaded Mode