[pattyinny]

First, I must start by saying that when I booked my flight over 6 months ago for myself and 2 children ages 3 and 6, I was never given the opportunity to select my seats, by paying for this option or otherwise. I was told that seat assignment would be done at check-in. Now, I arrive an hour and a half before my flight this morning only to find out that my children are seated 4 rows BEHIND me! How could anyone possibly think seating a 3 and 6 year old 4 rows behind their mother would be acceptible? When I told the person behind the kiosk that I needed to change my seats, she told me they would need to be changed by the gate agent. Luckily the gate agent was able to seat us all together but why put a traveler through such aggravation? I don't care how much money I saved, I will NEVER fly Airtran again. Oh, and they lost my luggage! I'm still waiting to find out where it is and if I will ever see it again.