Notices

Baggage Problems Had any problems with your baggage on US Airways?

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old Nov 13, 2009, 7:22 PM
rfg470 rfg470 is offline
 
Join Date: Nov 2009
Posts: 4
Default US Airways and BMI

I recently flew to London Healthrow and connected to a BMI flight to Glasglow. US Air decided that my bag would continue on from Healthrow to Rome. So I am stuck in Scotland with a pair of shorts, tennis shoes and and shirt. It was a Saturday, with constant rain and cold. I went to my hotel and stayed in until Sunday. My bag was suppose to arrive on Saturday night. So now I keep getting fed false information from the BMI baggage service so I figure the only way to go the my meeting on Monday is to buy a suit coat, pants, shoes and shirt. Good thing because on Monday they told me my suitcase would arrive on Thursday in Glasglow. Unfortuantely, I would be in London on Wednesday. Meanwhile after much arguing, I 70 pounds from BMI for my trouble. My pants alone cost 90 pounds as my selection was limited and I still don't know if I will get that. BMI claims it is US Air's problem and I need to address the problem with them. US AIR cites an international argreement that gives responsibility to BMI. Meanwhile the 7 day window is up so I guess now I am not following the claim rules even though each service has taken days to respond. Meanwhile, since I am traveling for the entire week without clothes, I buy a pair of jeans and a shirt. But I now need something to put my stuff in so I have to buy a little suitcase. My suitcase shows up in my hotel the last day I am in London and I don't even open it. I get to the ticket counter and I am told that based on the date of my ticket, I will need to be charged for a second bag. Let's see, if we lose people's bags and make them buy new and we charge them for the second bag, we could make a lot of money. I will end up being a chairman this year based on what I still have booked. Any thoughts on how to get reimbused for my costs and if you were to switch airlines, what would you fly if you were in Pittsburgh?
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Frequent Flyer Program British Airways: GB Airways sale to Easyjet iainf2806 British Airways Complaints 0 Dec 10, 2007 9:54 AM


All times are GMT. The time now is 8:26 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023