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Old Nov 22, 2009, 12:42 AM
nitetrain nitetrain is offline
 
Join Date: Nov 2009
Posts: 4
Angry Delta Schedule Change from Non-Stop to Connecting Flights Causes Inconvenience

We booked a confirmed direct flight from Minneapolis to Tampa for January 5, 2010. Today we received notice that flight is going through Detroit adding 2 1/2 hours to our 3 hour flight. This is not acceptable as we have already booked our hotel and car prior to this notice. We would never, ever book a flight through Detroit from Minneapolis due to past horrific experiences. While the airline was quick to offer a refund for the flight, they would not step up to the plate for the hotel and car changes we're forced into for our vacation. When customers change flights they charge $50 or more, why doesn't that work the same way against the airline when they make changes without reasonable alternatives? My wife and I should be compensated $100 minimum because we did not request our confirmed reservation be changed.
 

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