[shah121]

I am shocked that my confimed flights were tampered with by Continental employees. I was to fly out on CO29 from LHR to EWR at 10:30am on Nov 14th. I arrived at the checkin gate, flight was on time etc. Continetal admitted that someone in Continental changed my ticket from the 10:30am flight to the next 12:35pm flight. No reason was given, I complained that I was not informed in any way i.e.: email, phone call etc., and did not authorize it, they simply said sorry, someone at continental did change my itinerary a day before my flight and to call customer service. As a result, my wife who was travelling with me left on the 10:30am flight I had to take the 12:35pm flight which caused immense inconvienence.

Continental customer service could not offer an explanation and offered two thousand miles since Im a silver member. I am appalled that a now on Continental even a confimed flight that has not been cancelled does not guarantee a flight and changes to passenger flight can occur without informing the passenger for no reason.