[NoMoreAA]

I had to book a last minute flight from London England to Nashville via Chicago as my grandmother had a massive heart attack and only 15% of her heart had remained working. The doctors had given her less than 48 hours to live. Upon arriving on time into Chicago, I boarded my flight to Nashville on time at 6:00pm. We pushed back at 6:30 and continued to sit on the run way for 3 hours watching planes land and take off! Was told that we now did not have enough fuel to make it to Nashville so the flight was cancelled and for us to collect our luggage from baggage claim 4 and check ourselves on the next flight. Well after waiting for 30 minutes for the luggage, I was told that I would not get my luggage until I arrived in Nashville so I went to the main check in to recheck myself on the next flight which I was told would be the next day! The check in lady then told me to either sleep on the floor with everyone else or find myself a hotel at my expense!! I was already upset by the news of my grandmother and now not knowing if I would get a chance to say goodbye made things even worse! I ended up finding myself a hotel for the night so I could try and calm my nerves and to stop crying! I have written to AA twice about this and both times I was told that I would not be getting my hotel expense back! So no more flying with AA even if they were the last airline in the world!