[rthexton]

I travelled from Las Vegas to Bellingham, Washington on January 31st and had my expensive camera and lense stolen from my suitcase.

When I reported this a day later, customer service told me they would do nothing except make a report and send me a letter stating that they will not cover the item. With security rugulations only allowing you one carry on and personal item, it makes it hard to carry a large camera with bag on board unless you want to bring nothing else.

I am so apalled and its no wonder that these staff members are stealing from bags, they are getting away with it! Alaska Air claims that "... Our goal is to always provide safe, reliable transportation" They are failing. I will not travel with this airline again.