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On February 25, and again today March 2, I attempted to purchase a business fare. MSY-MNL
February 25: On the website, the lowest fare originally quoted was c. $4275. It was good, until the confirmation screen, at which point, suddenly the fare doubled. Today I tried this again, with different departure and arrival dates. The result was the same. March 3: On the Delta.com website, the lowest fare originally quoted was $4372.20. It was good, until the confirmation screen, at which point, suddenly the fare doubled, to $$8682.70. "The fare quoted earlier of $4,444.70 (USD) has changed. The new fare for this itinerary is $8,682.70 (USD). To continue your purchase click Continue. Otherwise click Start Over to return to the Reservations input screen and select different dates and times." I tried this again, with different departure and arrival dates. The result was the same. I ended up successfully booking the trip at UNDER the original Delta fare, on Continental Airlines. THis apparent "BAIT AND SWITCH" scheme applied to two other itineraries I recently attempted to book on Delta.com. I am a DIAMOND MEDALLION, TWO MILLION MILER flier on Delta, and I am disgusted with these recent results. I am quickly becoming a loyal Continental Airlines Elite customer, because Continental appreciates my business more than Delta. Delta deserves to be OUT of business, in my opinion. |
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