[SALLY_716]

I flew on Egpytair connecting Delta about three months ago and they are actually both very bad airlines, egyptair by far the worst!! I have been trying to extend my stay in the states for the past two months. I have called about five different numbers trying to get a hold of a representative for egyptair, i have left several messages for them and no one has bothered to respond back to me!! I did not give up, i kept trying and finally got a hold of the ticket office supervisor which was very unprofessional from the beginning of our conversation. After talking with her for a while she told me that the total in fees that i would pay would be 220.00 for my extention of three months. She faxed over an autorization form stating that i have autorized egyptair to charge my account. Upon completing the form i faxed it over 1 day after recieving it. Then she calls me today and says that the prices have changed and she needs 117.00 now so total of 337.00. I told her that was not right she quoted me 220.00 and should stick to what she said, first she denied even talking to me, when i insisted and said well if u didn't talk to me then why is the e-mail you sent me in your name! Then she admitted to talking to me and quoting me the 220.00 and says, "well the prices have changed it is not my problem, you have an empty document! Prove i said that!" Long story short i feel cheated, i feel i am dealing with a dishonest airline, rude, untrained representatives, lacking people skills, let alone customer service skills!! I will NEVER ever deal with egyptair if it was the last airline i could take! I do not recommend anyone else taking it either!!