Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old Apr 14, 2010, 2:00 AM
iodosylbenzene iodosylbenzene is offline
 
Join Date: Apr 2010
Posts: 1
Default Book with United at your own risk

I'm happy to be able to share my experience with United Airlines last year. Had a flight scheduled for 9:30AM to Denver from the west coast. Printed the boarding pass the night before and checked 'online' for any delays before leaving to the airport. None was reported. Arrived at the airport before 8AM only to find out that the flight was cancelled. No explanation was offered by a rep in customer service (after a 15 minute wait in line). Was placed on another flight around 2:30PM. Returned to the airport at 1PM to find out that flight was cancelled too without an explanation. One more flight to my destination was scheduled that day to depart at 4:30PM. Against my better judgement, I accepted to be bumped to that flight. This time, I decided to wait at the terminal. Sometime around 3PM I noticed on the computer monitor that that flight was also cancelled, again without an explanation from the airline. With no other United flights scheduled that day to my destination, an United representative in a 'no-big-deal' manner said I could book the next flight to Denver scheduled to leave the next day. No thanks. Some of us don't have the luxury of being late to a meeting. After a scramble, I was able to get onto a Southwest flight and arrived in clear skies at Denver. Nope, no weather problem there. Instead of just being honest with me re: their (United Airlines) policy of canceling flights for 'under-occupancy', they didn't have any qualms jerking me around the entire day and wasting my time. Refund? Don't think so. Wrote to United to voice my displeasure. No response. Fly United Airlines at your own risk.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:16 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023