[bufi]

I was booked on a Delta flight from Minneapolis to Bangalore / India via Paris / France. I left early from my home, yet accidents on the road delayed my trip. I arrived at the airport 1 hour 20 minutes prior to departure. The Delta check-in staff refused to check me in with the argument that that passengers MUST be at the check-in 2.5 hours prior to departure. The airport was not crowded and the lines at the security unusually short. When I tried to rebook my flight I was asked to pay double the amount of the actual price which I refused. In cancelled the entire trip and informed our business partners about this stupid and annoying handling.

This is not the first incidence that I have had with Delta and I would like to suggest to consider other airlines. WE ARE DELTA'S CUSTOMERS and for the huge amount of money we pay for overseas flights we DESERVE TO BE TREATED FAIRLY. Things like unexpected accidents on the roads do happen, and nobody wants to be on the airport 3 - 4 hours before departure of a flight just to be safe. FAIR PLAY AND HUMAN TREATMENT - not only in sports, also when dealing with your passengers, Delta!