[justme]

I think it should fall on the site it's used on to let her know that she has a complaint made against her and would she like to respond. I think that is fair, don't you??

I think that may a bit too idealistic. First of all, the only way they would be able to notify her is if they had access to the internal databases of email address for every airline... that would be scary. And second, there are soooooo many complaints (many of which are unfounded, but nontheless, are posted here) that they would be so busy trying to contact everyone involved in the complaints that they wouldn't have time to "moderate." (I use that term lightly)

I kind-of like the idea of numbers, aside from the fact that it would make the people wearing them feel like prisoners. Police have badge numbers, and when someone is upset and wants to file a complaint against an officer, what do you always hear them yell? "What's your badge number!?!" (Bold cause they're yelling!) It's because it is an anonymous way for the complainant to identify who they are complaining against. I know, I know... cops also wear name badges, but they normally only say "Officer Judge" or "Detective Butch" or "Sergeant Jimworcs" or "Captain Justme" (I know that list was longer than it needed to be, I didn't want to leave anyone out... notice I'm the captain! ) They, like Delta, do not require a full name on the name badges.