[stranded_Vet]

After a brief visit to Oregon ( June 29th to July 2nd ) I supposedly was to depart from Medford OR. at 0500 hrs, after arriving at the airport before 0400 hrs ( an hour before departure ) there was a line with over 20 people and 1 counter person attending for 2 flights ( 1 for Seattle and my flight to Portland ).
after 40 minutes of standing in line a second female employee of Horizon arrived at the counter and announced for a second line for the 0500 hr flight to Portland to form, after 15 minutes and only 3 persons were serviced by this second line, she announced that unfortunately she'll be closing that line, to tend to the boarding gate leaving aprox. 9 people to go back to the 1st line where the people flying to Seattle where ( a latter flight 05:45 boarding ) after complaining that our flight was to depart within 30 minutes, we were told to get to the back of the 1st line thus setting everybody back and making us miss the flight.

as we reached the counter( 0600 hrs ) we were informed ( as if we didn't know) that our flight had already left and there was nothing that could be done and was issued a phone number to call to "bitch about it" ( I was litteraly told this ) needless to say I called the number and the female on the phone apoligised but since being a holyday weekend she was unable to get us back home till the 7th of July.

as a diabled Veteran with my 11 year old daugther I am stranded in Oregon incurring hotel, meals and car rental expenses that are draining my savings ( the price I paid for serving my country loss of limbs and the taking of lives in order for people in Horizon Airlines to make profits and in turn be be treated this way ) as I am forced to travel via bus route in order to return back to Texas 2 days on a bus with an 11 year old after paying and not getting refunded for plane tickets.

needles to say I would never be using Horizon again and if you are reading this hopefully before patronizing this airline DO NOT TRAVEL HORIZON/ ALASKA AIRLINES

please forgive my spelling it's kind of hard as I'm partially blind and missing a few digits

by the way it is the 4th of July and if "thank a Vet" on this day is appropriate I can attest that the same is not Horizon's wishes.