[Sparkle10]

My dtr packed her netbook in her luggage, tucked in with her clothes. When she got home and started unpacking her suitcase she discovered that her netbook was missing-the case was there, empty and shoved in the corner of her bag. I was told by the airline that it wasn't a "covered item" and therefore i could not file a claim. My complaint is that "someone" at the airline had the opportunity to open her luggage, rummage through her personal items, and take the "un-covered" netbook. I don't see how this would fall under the "not covered" list when it was tucked in with her clothing-not checked in as an individual item. I realize we take a chance by handing our personal belongings to "strangers" but I don't think that gives the "handlers" the right to dig through someone else's belongings. The airline starts with a J and ends with an E... I was extremely dissappointed with the way they handled this. Unfortunately "someone" found an "un-covered" item so they took it-knowing nothing could be done about it-but it opened my eyes to what probably happens to everyone on a daily basis....to know that "someone" has the freedom to rummage through my belongings and get away with it is extremely disturbing.