Delta in Memphis July 30, 2010
I just finished a business trip and had the unfortunate experience of flying on Delta through Memphis TN this last Friday night 7-30-10. Not only did we have mechanical failures on our first leg, but they made us all late for connecting flights out of their hub in Memphis. To compensate, they gave us two meal vouhers for six dollars each, and tried to put us in a substandard hotel for the night. Yes, we were stuck there. And it wasn't just our flight. As we sat in the hotel talking about our experience, more and more people left stranded by Delta's internal management issues, cancelled or overbooked flights at Memphis (one story I heard was they removed three people from the plane because it was overweight...Whatever, lame excuse) came in holding their precious 6 dollar vouchers. Most not on business, couldn't afford the night in Memphis. I will never ever fly Delta or into Memphis again. Ticket counter attendants and their useless red vested supervisors were not in a hurry to help either. Delta looks like it's turning into another Jet Blue type of airline. Absolutely no service, and they won't take responsibiltiy for their mistakes. After waking early Sat AM 7-31-10, trying to connect to a flight back to Spokane, they booked my connecting flight in MN so close I had to run, AGAIN, through the airport to make the plane. Rediculous. Next time I go on a trip I'm wearing gym clothes. And taking extra clothes in case of abandonment. How their stocks are improving is a mystery. Delta Stocks are a scam too.
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