[rmasthipur]

I was supposed to be on a DL 1002 rather than writing this Complaint, I checked in online for my flight 13 hrs before the scheduled departure of the flight at 2345 Hrs, but couldn't print my boarding pass as I didn't have access to a printer, so I arrived at 22:20 at the SLC airport and tried to print my Boarding pass at the Kiosk, it asked me to see an agent, and there where only 2 agents serving a queue of 25 customers, I was the 26th by the time my turn came apparently the agent couldn't print my boarding pass as the flight was full and was asking me to pay $150.00 to re book me on the next available flight, It was a shocker for me.

I was told that its my mistake as I was not prepared by printing my boarding pass at least an hour before the flight, and the only way to get on the next flight for me was to pay $150.00. I tried a lot explaining the agent that how I already checked in with an assigned seat(30E) and was at the airport standing in the queue for last 40 Mins. which was of no use, its a double wammy for me miss the flight and sit in the airport for 8 hrs to take the next flight + pay an additional 150.00 for re-booking.

I just wish some how Delta can pay me back my $150.00 - any suggestions ?