Delta flt #5004 CHARGES US Marine $325 for sea bags
My son, a US Marine, graduated from Combat Engineering school on Nov 17 at Camp Lejeune, NC. He booked his one way flight through Expedia to Houston to pick up his car and then drive to his new assignment at Camp Pendleton, CA. His ticket costs $170, but when checking in they asked for a credit card and proceeded to charge $325 for his military bags. He has flown Continental and US Air and has NEVER been charged for his bags. This is disgraceful and needs to be exposed. A serviceman was charged 20% of his monthly salary to bring his mandatory equipment home. Upon calling Delta customer service we were told "sorry, this is our policy" UNACCEPTABLE!!!!!!!!!!!!!!! Please help me complain or give advice on what can be done. I am livid!
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