[ginny@gsalead.co.uk]

I'm trying to change a return flight date in my booking - flying from LGW to Cork return - and because there are 2 of us on the booking, and only I of us will be flying back on a different date, I can't do it on-line.

Ryanair have a list of customer service numbers that they give you for just this reason - not one of them in the UK/Ireland is operational!!!!! They just cut out the moment that they connect. I have even tried calling their central Dublin number, but was kept holding on (at a phenomenal cost) for ages, and eventually gave up in despair.

This is really typical of this airline - I detest having to travel with them, and if I had a choice, however much more it cost me, I would travel with anyone else! They have already been censured by the UK regulator for having "hidden" costs; they advertise incredibly cheap flights, and by the time that you get to the end of the booking process on-line you discover that an enormous number of additional costs have been added on. I'd surprised that they don't charge passengers for breathing on-flight!

So now I have the problem of needing to change my return flight and not being able to do so - aaarrrgh!!! What do I do???