[defarnsw]

I have been flying Continental for seven years and am a OnePass member. Recently after not taking a vacation for two years I decided to fly out to visit family. I purposely chose Continental because of my OnePass, even though they were slightly more expensive. Now Continental charges for everything! Bags, food, even a movie. The customer service was horrible, two employees stood around chatting at ticketing while people waited patiently to be called upon. Instead, I wound up being proactive and stepping up to the counter and clearing my throat loudly. When I arrived home and was checking in for my return flight, there was no record of my flight! I wound up spending my last day of "vacation" driving out to the airport to remedy the situation. To add insult to injury I have recently learned that I will not be credited for a leg of my journey, because they are not a Continental affiliate, even though Continental was the one that changed my ticket and booked me on this leg of my journey. I am done with this airline. Never again. Goodbye Continental!