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Swiss Air Investigation (Dec 2025): Swiss Air is currently under investigation by AirlineComplaints.org for serious violations of passenger rights including but not limited to abandoning passengers at foreign airports; causing negligent delays that result in missed critical connections, particularly impacting travelers attending funerals; providing dishonest assurances through flight staff; failing to manage visa-related issues, leaving travelers stranded in untenable legal situations abroad; mishandling luggage containing essential medications; providing inadequate support for grieving passengers; refusing to offer readily available alternative flights; ineffective communication; causing emotional distress to affected passengers; poor coordination with partner airlines; systemic breakdowns in global phone-based customer support; technical failures on their lost luggage website; ignoring customer complaints; and breaching their fundamental duty of care to passengers.

Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

In-flight Issues Did you experience any problems during an Continental Airlines flight?

In-flight Issue No Food At All In Continental 1st Class Flight??

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Mar 31, 2011, 4:21 AM

Marco Grob Marco Grob is offline

Join Date: Mar 2011

Posts: 7

No Food At All In Continental 1st Class Flight??

I flew from West Palm to Newark in 1st class. I just want to warn you guys- EAT BEFORE YOU FLY- we did not even get a sandwich- NADA- in 1st Class- screw Continental - Screw them like the rest of the star alliance liars and flying gangsters. I travel 200 days a year and I treat airlines like I would treat drug smugglers or weapon dealers. You always have to come up with your part of te deal- they only in the best case....
based on a law- made by politicians- who in return-get airlines to send them ******* to the hill ...or money...or even better both. As a passenger you are screwed. eighter way.

as I said...drug dealer sindicates- weapon dealers - politicians and Airlines

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In-flight Issue No Food At All In Continental 1st Class Flight??

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