[justnotrj]

TLV-AMAN-BKK. April 2011. Business class. Arrived at check-in counter nearly 2 hours! Before the flight time to find out that it was CLOSED. It took me nearly 90 minutes to get my check-in done as the flight supervisor did not FEEL LIKE re-open to flight. Instead of servicing me, as passenger, I encountered ugly and rude service a passenger can face in check in counter. These people tried to make all possible effort to avoid re-opening to flight, which they MISTAKELY closed BEFORE TIME... Way before time. On top, the local station manger was nowhere to find as he may have left to his sweet home, or was hiding behind local rude staff.
I can easily nominate RJ to have the worst ground check in service I have ever encountered, in my life.
Being a frequent flyer in at least 3 large airlines, such as Cathy, Lufthansa, and Emirates, earned me to right to judge and compare. I spend at least half of my time in the air, for the past 12 years.
In all my traveling experience I have never encountered more insolence, careless, rudeness and poor ground service in RJ check in counter in Tel Aviv.
What is more to that RJ customer service NEVER bothers to answer to any of these complaints. This in fact is adding salt to injuries.
To conclude: Poor service to passengers in there check in counters, rude ground staff and poor customer service respond to customers complaints. Definitely NOT international airline!!!