[coffeemug]

Our flight from LAX to Hong Kong was delayed 55 mins. because there was no plane at our gate. We move to new gate and board. The pilot say's he will try to make up the 55 mins. on the way to Hong Kong. We land in Hong Kong and pilot say's were still 55 mins. late. We have less than a hour to get off the plane and go through customs & security and get to our gate which is all the way on the other side of the airport. Three of our friends run to make flight and just make it, but not their luggage. I'm a big guy and the heat and the distance is to much for me to run. When my wife and I get to gate the lady say's we been calling you and pilot will not open the plane door to let us on. The plane still has the walkway attached. I say how could we hear you pageing us when were still on the other side of airport; She say's we still had enough time to make the plane and that it's our fault. VERY RUDE lady just keeps saying it's our fault. We have to get a hotel that night at airport so we can get flight next day. They will not pay for our hotel that night even when it's there fault for plane leaving 55 mins. late out of LAX. Also lost the payment on hotel that night in Cebu that was paid in advance for. The flight attendants on the plane were great people. I will never fly CATHY PACIFIC again!!!!