[rmthosani]

Dear Sir/ Madam.
I Dr Rajesh Thosani from India was in USA for observership in cleveland clinic- ohio in june- july and have very bad experience with americnl airlines by misbehaviour and felt that I was a victim of racism. I was charged 60$ for my second baggage inspite of having eligibility and permission in my ticket which already tie up with british airway. I have 1hr stressful time and mental harrassment even the matter was unsolved by higher officers. I ask for returning of undue charge with compensation of 5000$ to the airlines and british airway suggest me to ask to americal airlines as they are not responsible for that.
I am unaware with this formality so please guide me and do needful. I will send the details ands receipt of this undue charge if u needed. My case reference 9189807 with british airway.
Date - 3rd july 2011 from cleveland to london
PNR no- yqece2
american airlines ni-4055, 17.25
undue charge of 60 $- baggage no AA 106817 & 18.
PSGR-1255175389852
ISSUE OFFICER CODE- 36102102
STOCK CONTROL NO-00115627201155
Thanks.