[ebrogue]

I recently flew Southwest airlines from Chicago Midway to Phoenix Skyharbor Int'l airport. Now, I understand now that my actions of placing such valuables in my luggage was stupid on my part, but my dad checks his laptop all the time, and his in fact arrived safely. On the other hand, my Apple macbook laptop, GPS and jewelry did not arrive with my luggage in PHX. Either a Southwest employee in Chicago or TSA employee stole these items from my luggage and due to the complaint/customer service wait time taking now THREE WEEKS before a result or anyone in the chicago area has looked at security tapes I'm sure this thief of an employee is still stealing from passengers luggage and getting away with it. The process to actually contact someone at Southwest is ridiculous, and they are responsible for their employees, so in the long run are responsible for such theft from checked luggage. Beware when traveling through Chicago Midway via Southwest because there is a shady employee still employed.