[scandinavian_traveller]

I booked a BA flight to scandinavia online from London to sweden. Somehow when I was paying the default times appeared on booking so instead of the 13 50 flight I got the 7 40am flight. Unlike SAS, BA charge the credit card immediately so I was stuck with an outbound flight that was not great. I also knew that BA wouldn't correct the mistake without asking for a 60 pounds change fee (ticket cost 120 pounds).

The way the online booking is presented is you can choose outbound and inbound flights separately. Because I was flying into London from New York day before my flight to sweden I decided to have a back up flight one way at 13 50 ( this cost 60 pounds same as the change fee) in case I missed my 7 40 am flight. I couldnt make my flight at 7 40 ( couldnt wake up at 4am) so caught the 13 50 flight and everything was good.

Day before my return flight, I was about to choose my seat when I found my return flight didnt exist because BA cancelled it when I was no show on 7 40 flight. I called BA and they would only give me my seat back if I paid them an additional 215 pounds!!...I was stranded and they were taking advantage...I was fuming!

I contacted BA customer service and they argued that because I agreed to terms and conditions of 7 40 flight I also agreed to fly flights in SEQUENCE. The fact that I had paid for a later flight and I had a misunderstanding and that I'm also a loyal frequent flier and a member of their executive club made no difference.

I just wanted some consideration from BA over a situation that was clearly a misunderstanding on my part..I'm a seasoned traveller and the booking sysytem gave impression of outbound and inbound flights not linked...they are priced separately and I was genuinely stranded so squeezing me for another 215 in addition to the intial 120 pound ticket and the 60 pound change was just outrageous....Am I being unreasonable?? I would appreciate some feedback because BA customer service are cold and pre-programmed in their response