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Old Dec 15, 2011, 9:21 PM
Robsun Robsun is offline
 
Join Date: Dec 2011
Posts: 3
Default Delta does not honor what their rep says

I am currently visiting Cancun Mexico, and need to return early to the U.S. I have flights with two airlines, so knew that I would have to coordinate the changes. I contacted Delta first, who told me it would be $150 to change to the date I wanted. I said, ok, I will see how much it is to change the other flight. I contacted the second airline, and changed my flight for $80. I then called Delta back, who now said it would be $150 plus a fare change... to make it more than $500!!! I have complained but now they only repeat that it costs $150 plus any fare change. They apparently do not care that their representative said otherwise, that I counted on that, and that now I am in the worst scenario position...with only part of my flights changed. By the way, I have not had many experiences with Delta, but so far, all of them have had problems.
 

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