| FAQ | Tips | About Us |
|
#1
|
|||
|
|||
|
I have recently purchased a ticket online (using my friend credit card). After I completed the purchase, Etihad had sent me a purchase confirmation email reminding me to bring a copy of the credit card I used for this purchase.
Etihad emplyee refused to board me to the flight as he wanted the "original credit card" and did not accept a copy of the credit card or the card holder ID. CAN YOU BELIEVE IT???? They were claiming that the bank did not process the payment and fagged as fraud!!! Few days later, I got the bank statement and in fact Eithad did get the money and that purchase was a successful transaction. But with them you can no way get your money back..... They forced me to buy a NEW one from the airport. I don't recommed this airline to anyone.... cheers, |
|
|
Similar Threads
|
||||
| Complaint | Complaint Author | Forum | Replies | Last Post |
| Customer Service ETIHAD airways | Manzrek | Etihad Airways Complaints | 8 | Oct 20, 2008 7:22 AM |
| Customer Service Etihad Airways | Manzrek | Etihad Airways Complaints | 0 | Oct 15, 2008 3:51 AM |
| Customer Service Etihad Airways | kavioka | Etihad Airways Complaints | 5 | Oct 8, 2008 1:10 PM |