[canaria56]

It is incredible how truly bad things can go in the WONDERLAND that is MIA. I had a very similar experience last year when AA elected to HOLD the plane I was leaving on in Dallas to WAIT for a dozen people who were connecting from Peru. That was pretty stressful because it made us awfully close to my departure time in Miami. All would have been fine (still close) except this nimrod AA employee could not figure out how to operate the thingy that attaches to the plane so you can get off. So, we lost precious minutes and yes, even tho I RAN the whole way to the departure gate, and the plane was sitting right there, I was told that "Federal Regulations do not allow us to open the door once they has been shut". So I got to spend 24 hours in the armpit of the world (MIAMI) waiting on the next plane to Montevideo. Lost a full day of an already short stay. No apologies from AA. NADA. Oh, and did I mention that I did not get to my crappy hotel in Miami until 3 a.m. because none of the cabbies wanted to accept my voucher?? AND a similar scenario has happened twice before!?! At least we have this website to vent on!!