Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old May 27, 2012, 12:18 AM
wrench9007 wrench9007 is offline
 
Join Date: May 2012
Posts: 5
Default watch out for United airlines website

Before I start let me say yes I should have checked better. I went online to book our flights for a cruise and on the website I selected Houston, Tx and two choices pop up International and Hobby I selected Hobby since it is almost an hour closer to Galveston. Not knowing that United did not fly out of Hobby at that time, but I have checked for airfare with other airlines the same way and if they do not service that airport then you get a message saying that there are no flights that meet your criteria easy enough. United airlines site however if you click on Houston hobby airport defaults you to Houston Intercontinental an hour north of Houston Hobby so even though your telling them you want to goto a certain airport they decide to tell you they have flights that meet your needs, but instead send you to the wrong airport and oh by the way sorry we screwed with you and you did not read what came up on the screen and you can't have a refund. I am going to look further into this when I get back home because seems like misrepresentation to me and if I have to get a lawyer involved then I will it may just be that they have some legal disclaimer that gets them out of it, but I will have to see. Never going to fly united again though either way especially when we arrive at the airport and our baggage is damaged we witness my sons stroller being thrown through the baggage flap to where it came to rest on the floor with a united employee telling us "oh well there is your stroller" and when we get to the gate it took a united employee 25 minutes to connect the jetway to the aircraft after the fasten seatbelt sign was extinguised and the aircraft door was opened do they not train their employees or what.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Beware Singapore Airlines Website boo-boo Bunnyforce Singapore Airlines Complaints 0 Feb 24, 2012 11:34 PM
Suggestion American Airlines website - glitch or otherwise? stampower American Airlines Complaints 4 Oct 25, 2011 8:19 AM
Baggage Problems United Airlines Bag and Personnel Problems - oh yeah, Dulles United Airlines people ntboy7756 United Airlines Complaints 6 May 10, 2008 7:11 PM


All times are GMT. The time now is 1:11 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023