[Ptpops]

Before booking was made Oct 2011, I called Qantas Sales and requested advice as to type of fare I should choose as there was every possibility my daughter would not return until 7 Feb 2013. We discussed one way fares and I was advised that this would be substantially more expensive and I should buy a return ticket with a 6 month date and then if my daughter chose to extend her time in Florida to Feb, initiate the flight change prior to July 7, pay the fee approx $200.00. I just tried to effect this change and have been advised this ticket is only valid for 12 months. This was not mentioned to me by Qantas sales prior to booking. Obviously if the information was correctly provided we would not be in this position. I contacted Qantas care for a credit on the return leg, they rejected it and are most un-willing to find a solution