[dragonfire7.delta.com]

Originally Posted by Administrator

Dear members,

It has come to our attention that Delta Air Lines is spamming our DeltaComplaints.com forum and ridiculing their own customers.

Username HaHA has been repeatedly spamming this forum and ridiculing our members. After carefully investigating, we have determined that this user's IP address is: 205.174.22.26

This IP address resolves to the following Domain Name System: dragonfire6.delta.com

As a result, we have locked this user out of our forum and have changed their username to dragonfire6.delta.com to make it clear to everyone that it is Delta Air Lines who left those messages, not a random person. We have decided to leave the messages in place as an example of the very thing our members are here to complain about. You can view all the messages left by Delta Air Lines in our forum here.

It provides little comfort to know that instead of responding to our user's complaints, Delta Air Lines has chosen to ridicule the very customers that have been dissatisfied with their service after spending their hard-earned money flying with them.

We extend an open invitation to Delta Air Lines to publicly apologize to our members and to address our members complaints openly and publicly here on our forum with the attention and respect our members deserve.

Sincerely,
DeltaComplaints.com

It provides little comfort to know that instead of responding to our user's complaints, Delta Air Lines has chosen to ridicule the very customers that have been dissatisfied with their service after spending their hard-earned money flying with them.

Not true... This person you speak of, is an individual, not authorized by Delta Air Lines, that has chosen to speak their individual mind and return some of the ridicule that passengers spout at Delta Air Lines daily. Whether it is in this forum or not, Delta passenger service agents are abused every day over things they can not control. It's about time someone turns the accusations around and asks the passengers to think common sensically and realize that paying for a ticket first of all does NOT guarantee travel. Nor does it give anyone the right to talk down to, yell at, curse at, spit on, punch, threaten, etc. a fellow human being the way I have witnessed and experienced far too many times. Please understand that this individual does not represent the collective voice of Delta Air Lines or its employees, but does, (I agree, very rudely) bring up some good points. Let's all, passengers and employees alike, treat everyone we encounter in our travels with compassion and respect and the travel industry will be a much better place for all to be.